24 July 2020
Dear Customers and Friends of GiftSpaces
There are some important changes happening at GiftSpaces. As of today we will unfortunately no longer be accepting new customer sign ups or registries, and as of November 1st, 2020 we will be fully ceasing operations.
Sadly, due to some unexpected changes to our payment processor WePay, GiftSpaces will no longer be able to provide a gift registry service. As of December 2020, WePay will stop supporting payment accounts for 'individuals', which means that we can no longer process payments for our customers' registries. This, coupled with the impact of the global pandemic, and some changes to our personal circumstances, has meant that we won't be able to continue operations here at GiftSpaces.
HOW THIS AFFECTS YOU:
If your event is BEFORE November 1st 2020:
If you already have an account or registry with us and your event is before November 1st 2020, GiftSpaces will still be operating and able to support you just like before. Our customer service will be available for both registry owners and gift givers should you require any support for your event. Please note:
- From November 1st, we will no longer be processing registry gifts / cash contributions made to our customers' registries.
- WePay will be stopping payment support on December 15th 2020, so you have until then to ensure your contributions have been paid out into your bank account.
If your event is AFTER November 1st 2020:
If you need more info:
We thank you from the bottom of our hearts for sharing your big moments with us over the past six years. It's been an absolute pleasure to be a part of them.
Michelle, Caro and the GiftSpaces Team xo